Families considering the addition of a canine member should consider visiting the PetCareRx University section of the website.  Some dog seekers already know some basic facts about the breeds that are of interest.  The breed history, appearance, color, personality and health concerns are listed on the PetCareRx website.  Potential dog owners can learn about each breed prior to acquiring a canine.  Facts about the potential health concerns will allow the pet owner to make informed decisions.  PetCareRx encourages all pet owners to know how large the dog will become.  Specific information can be acquired from multiple sources prior to making a final choice.

Online pharmacies undergo strict certification programs to ensure that best practices are followed in the fulfillment of prescriptions. PetCareRx has been a Vet-VIPPS certified pharmacy since May 2010. Customers can rest assured that the PetCareRx pharmacists are trained to verify every prescription through the multi-step process that prevents mistakes. All prescription medications must be accompanied by a veterinarian’s prescription. If the prescription is not available, the PetCareRx pharmacy will contact the pet’s veterinarian that is listed in the customer’s account. Pet owners are encouraged to maintain consistent vet check-up schedules to identify diseases and illnesses early. Online pharmacies do not prescribe medications without the written permission of the veterinarian.

All of the medications offered on the website are approved by the EPA and the FDA.  Every once in a while, a product will not perform as expected.  Customers who file PetCareRx complaints are greeted with interest by customer care representatives who care about retaining their trust and their future business.  Specific details about the series of events surrounding the situation are gathered from the customer.  Most of the time, customers are willing to document their experience and are content to receive a refund for the purchase price.  There are certain situations that require additional information and special handling because of the health of the pet.

Heartworm medication and flea and tick treatments are designed to prevent the occurrence of the condition from appearing.  Guarantees are offered to customers to stand behind these products and convey belief in the results that can be achieved.  Every product must be used according to the instructions.  When the customer has administered the product correctly, the guarantee is engaged.  The customer will deal directly with customer service to resolve the situation.

Other complaints will arise if a shipment arrives in less than perfect condition.  The warehouse packs all products for appropriate protection during shipping.  Details concerning the shipment, including pictures, should be provided to customer service.  If the responsibility lies with the shipper, the situation will be addressed.  Regardless of where the fault lies, damaged products will be replaced.  Efforts are made to ensure the customer returns to the website to place subsequent orders for their favorite products.

Most customers read the reviews about products prior to ordering something that is new to their experience.  Valuable information can be gleaned from the comments made by other customers.  Product features and attributes that are hard to see in a picture are described in the brief statements made by those who have ordered the product previously.

Sometimes tempers flare when unexpected results are realized after using a product.  Customer service representatives are not the cause of the situation and work diligently to make sure customers feel heard.  All PetCareRx complaints are taken seriously because of the importance of customer trust.  Flaming letters and emails are not necessary to achieve the desired response.  Simple descriptions of the situation will be handled with care and concern for the well-being of the pet and the future trust of the customer.  Each issue will be resolved quickly and to the satisfaction of the customer.

PetCareRx puts every effort forth to make sure their customers are not only satisfied but more than satisfied. They go above and beyond to make their customers happy. For this reason, PetCareRx complaints are extremely uncommon. By taking a look at some of the information below, it will quickly become obvious exactly why this is the case.

One of the biggest advantages that PetCareRx has over its competitors is its price. Generally speaking, it costs about half as much to get a prescription for your pet through the online pharmacy as it does to obtain it from your veterinarian. .

PetCareRx has gone the extra mile, ensuring that their customers receive top quality products. Which is why PetCareRx complaints are so few and far between. All medications are EPA and FDA approved, and none of them have been shipped from outside the country. They take care to make sure that all of their medications are fresh, spending a minimum amount of time on the shelf before being sent to their customers. Very strict environmental guidelines are met, guaranteeing that the quality of the prescriptions is not compromised.

PetCareRx complaints are handled with care and diligence, which is evidenced by a favorable rating with the Better Business Bureau. The company also offers several guarantees on its products for both price and quality.

Finally, PetCareRx has earned accreditations from several different organizations. They are one of only eight pharmacies listed as Veterinary-Verified Internet Pharmacy Practice Sites by the National Association of Boards of Pharmacy. They are also accredited with LegitScript, a program that verifies the validity of online pharmacies.

PetCareRx is an online site that provides medications, supplies, and food that owners can buy for their pets. Considering that their pets’ health is affected by the quality of service provided by PetCareRx, it is not surprising that a fair number of people do a search for PetCareRx complaints before they start purchasing products from the company. Unfortunately, few, if any, of the PetCareRx complaints that are found come from a trustworthy source.

A company which shall remain nameless has built a reputation by posting negative comments regarding any business that they can get a hold of. This business then turns a profit by selling advertising space, as well as charging the attacked business for a “rebuttal” from the nameless site’s administration. However, it doesn’t take a great deal of research to determine that this company, supposedly out to expose the scams of other businesses, is itself a scam. In fact, in 2007, it was penalized by Google for using an elaborate scheme to inflate its rankings in the search engines.

When searching for complaints about a company, it is important to take the time to ensure that the complaints are coming from a reputable source. Have any reputable organizations filed PetCareRx complaints? It turns out that just the opposite is the case.

Any time that medications are purchased over the net, it is important to check with a reputable organization to determine if the pharmacy is legitimate. One such organization is the National Association of Boards of Pharmacy (NABP), which accredits online pharmacies.  The NABP created a regulatory agency called Vet-VIPPS for online pet pharmacies.  Vet-VIPPS certification ensures customer privacy, authentication and security of prescription drugs, verification of the pharmacy’s licenses, and adherence to a recognized quality assurance policy.  PetCareRx has received Vet-VIPPS certification and is a leader in their industry.

The site is also a member of LegitScript, another regulatory agency that authenticates online pharmacies, as well as McAfee SECURE, which checks the site for membership privacy on a daily basis, and VeriSign, which also ensures the security of a customer’s online identity.

PetCareRx values their customers which is why they spend so much of their time ensuring customer satisfaction which includes but is not limited to resolving all PetCareRx complaints.